Austin, Texas — 100% US-Based Support

IT, CRM & security.
One partner.
Priced for small business.

Stop juggling three vendors and a patchwork of consultants. SmallBizSystem delivers the technology backbone Austin small businesses need — bundled, managed, and predictable.

100%
US-Based Support Team
3-in-1
IT · CRM · Security
Month To Month
After 3 Months
Salesforce Partner
HubSpot Certified
Microsoft 365
Google Workspace
Austin-Based
Salesforce Partner
HubSpot Certified
Microsoft 365
Google Workspace
Austin-Based

Small business tech
shouldn't be
this hard.

You're running a 10-person company, not an IT department. But somehow you've ended up with:

  • 01A break/fix guy who only shows up when something's already on fire
  • 02A Salesforce or HubSpot setup that nobody truly owns
  • 03Microsoft 365 licenses you're not sure you're using right
  • 04A nagging suspicion your backups don't actually work
  • 05Nobody owns IT, so when something breaks everyone looks at the office manager

Three tiers. Everything
included. No surprises.

Per-user pricing means you pay for what you use. Hire someone, add a seat. Lose someone, drop a seat.

Foundation
The essentials done right. For teams who want their tech to just work.
$159 /user/mo
MIN $895/MO · 5+ USERS
  • Included
  • Microsoft 365 or Google Workspace administration
  • Cloud backup for M365/Workspace data
  • MFA enforcement across core apps
  • Business-hours help desk
  • Quarterly business review
Get Started
Command
Strategic tech partnership. For SMBs treating technology as a competitive advantage.
$329 /user/mo
MIN $3,290/MO · 10+ USERS
  • Everything in Growth, plus
  • 10 hrs/mo CRM admin
  • Quarterly remote strategy meetings with founder
  • Quarterly phishing & security training
  • Vendor management
Get Started

Built different
from a typical MSP.

01 / LOCAL

Austin-based and accountable.

You'll know the person managing your account by name, and they'll know your business. No call centers, no faceless tickets.

02 / CRM EXPERTISE

The only MSP that speaks CRM.

Most managed service providers can't spell Salesforce. We're an official Salesforce consulting partner and HubSpot certified. CRM is in the bundle, not an afterthought.

03 / FAIR PRICING

Small business pricing, no enterprise overhead.

No 50-page MSAs. No mandatory three-year contracts. No hidden per-incident charges. Three-month initial term, month-to-month after.

04 / TRANSPARENT

You always know what you'll pay.

Per-user pricing scales cleanly with your team. Pass-through licensing at our partner rates. Project work scoped and quoted before any work begins.

100%
US-Based Support

No offshore call centers. Ever.

Every ticket, every call, every CRM build is handled by an Austin-based team you can meet in person.

This matters more than you might think. It matters when something breaks at 4pm on a Tuesday and you need a real person who already knows your business. It matters when you're explaining a problem and don't want to repeat yourself three times across a language barrier. It matters when your team needs help, not a script.

Local team Same time zone Direct accountability No script reading

Onboarding that doesn't
disrupt your business.

01

Free tech audit.

Sixty minutes. We walk through your current setup, pain points, and goals. No commitment.

02

Tier recommendation.

We propose the bundle that fits your size and stage, with clear pricing and a one-page overview.

03

30-day onboarding.

Security baseline, CRM audit, and tooling rollout — without breaking your day-to-day.

04

You stop thinking about IT.

Monthly reviews, proactive monitoring, and one partner who owns the outcome.

Frequently asked questions.

Do I need to switch all my software?
+
No. We work with what you have — Microsoft 365 or Google Workspace, Salesforce or HubSpot, Mac or Windows. We optimize, we don't force migrations.
What if I only need part of the bundle?
+
The bundles are designed to deliver real outcomes, not just tools. That said, we offer à la carte services for businesses that aren't ready for a full bundle yet. Ask us.
What happens if we use more hours than the bundle includes?
+
We'll alert you at 75% and 100% of your monthly hours, and we never bill overage without your written approval. For larger initiatives — anything beyond about 4 hours of focused work — we'll scope it as a flat-fee project so you know the cost upfront.
What's the contract length?
+
Three months initially, then month-to-month. We'd rather earn your business every month than lock you in.
Are you really cheaper than hiring someone?
+
A junior IT hire runs $65K+ before benefits. Our Growth tier for a 10-person team is roughly $27K/year and includes CRM expertise no junior hire would have.

Ready to stop duct-taping your tech stack?

Book a free tech audit. We'll show you what's working, what isn't, and what a bundled approach would actually cost.